Last updated: July 2026. This policy is written for the Swiss Federal Act on Data Protection (nFADP/nLPD, in force since September 2023) and, for visitors in the European Union, the GDPR.
Who is responsible for your data
The controller for the data processed through zrhairport.ch is Swiss Limousine Service, Geneva, Switzerland — the operator identified in our imprint. For any question about your data, write to [email protected].
What we collect, and why
| Data | When | Why | Legal basis |
|---|---|---|---|
| Name, phone, email | Transfer booking | Perform the transfer, contact you about it | Performance of a contract |
| Pickup and destination, date, time | Transfer booking | Plan and price the journey | Performance of a contract |
| Flight number | Transfer booking, optional | Track the flight so a delay does not lose your driver | Performance of a contract |
| Message content | You write to us | Answer you | Legitimate interest |
| IP address, browser, pages viewed | Every visit | Serve the site, detect abuse, measure audience | Legitimate interest |
We do not ask for and do not want special categories of data — health, beliefs, biometrics. Please do not put them in a free-text field.
Payment data
We never see your card number. Card details are entered on the payment provider’s own hosted page and are processed by them. We receive only the outcome of the transaction and a reference. Card fees applied to a booking are shown before you confirm.
Who else processes your data
| Processor | Role | Location |
|---|---|---|
| Cloudflare, Inc. | DNS, CDN, security filtering | United States / global edge |
| Google (Maps Platform) | Address autocomplete and route distance in the booking form | United States |
| Resend (Amazon SES) | Booking confirmations and notifications | Ireland |
| Google Cloud (Firestore) | Booking storage | European Union |
| Avionio | Live flight boards embedded on this site | Third-party feed |
Transfers outside Switzerland and the EEA rely on the European Commission’s adequacy decisions or on standard contractual clauses.
The chauffeur
When your transfer is assigned, the driver receives what is needed to perform it: your name, the pickup and destination, the time and the flight number. Nothing else.
How long we keep it
| Booking records | 10 years — Swiss accounting retention |
| Email correspondence | 3 years after the last exchange |
| Server logs | Rolling, a few weeks |
Cookies and measurement
This site sets no advertising cookie and runs no cross-site tracker. What exists is technical: a session identifier when you use the booking form, and the security cookie set by Cloudflare to distinguish humans from bots.
If you arrive from a link carrying campaign parameters (utm_source and similar), that origin is recorded with the booking so we know which page produced it. It is not shared with an advertising network.
Your rights
Under Swiss and European law you may ask for access to the data we hold about you, correction of anything inaccurate, deletion where retention is no longer justified, a portable copy, or restriction of processing. Object at any time to processing based on legitimate interest.
Write to [email protected]. We answer within 30 days. We may ask you to confirm your identity before disclosing personal data — that protection works in your favour.
If our answer does not satisfy you, you may complain to the Federal Data Protection and Information Commissioner (FDPIC) in Bern, or, in the European Union, to your national supervisory authority.
Security
The site is served over HTTPS only. Access to the booking database is restricted and authenticated. Notifications are sent over authenticated channels with SPF, DKIM and DMARC in place on the domain, so a message claiming to be from @zrhairport.ch can be verified as genuine.
Children
This site is not directed at children and we do not knowingly collect their data. A transfer for a minor is booked by an adult, who provides the contact details.
Changes
When this policy changes materially, the date at the top changes and the substance of the change is described here. Continuing to use the site after a change means you have taken notice of it.