Meet and greet means being met inside the terminal by someone who takes over the practical part of arriving: your name on a board, your luggage carried, and the route out already decided.
It matters most in the situations where an airport is hardest — a first visit, a language you do not read, small children, reduced mobility, or a business arrival where the twenty minutes matter.
What it includes
Your flight is tracked
From the flight number given at booking. A delayed aircraft moves the meeting rather than losing it.
Name board, inside
Not at a kerbside pickup point. You come through customs and someone is holding your name.
Carried for you
Including skis, boards and pushchairs, from the hall to the vehicle.
Straight into the car
No queue, no rank, no negotiation. The price was agreed before you flew.
Who it is really for
First-time visitors. Zurich is a well-signposted airport, but arriving somewhere for the first time after a long flight is when a familiar face has most value.
Families. Two adults, two children, four cases and a pushchair, at the moment everyone is tired. This is the single most common reason people book it.
Reduced mobility. Alongside, not instead of, the airport’s own free assistance service — which is requested through your airline and covers the journey from the aircraft. See accessibility.
Business arrivals. Where the point is to be moving rather than to be finding.
Unaccompanied minors and elderly relatives. Where the reassurance of a named person is the product.
How it differs from a taxi
| Taxi at the rank | Meet and greet | |
|---|---|---|
| Where you meet | Outside, at the rank | Inside the hall, name board |
| If your flight is late | You queue when you arrive | Tracked — the meeting moves |
| Luggage | You handle it | Carried for you |
| Price | Metered, known at the end | Fixed before you fly |
| Booking | None | Required |
Booking it
Meet and greet is part of the private transfer at Zurich rather than a separate product: every transfer booked here includes the driver waiting inside the arrivals hall with a name board. The price is the transfer price — CHF 120 to the city in an E-Class, and the full grid is on fixed-price destinations.
Give the flight number. Without it, nothing can be tracked and the whole benefit disappears. It is the one field that matters more than the others.
Meet and greet at Zurich Airport — FAQ
What is meet and greet at Zurich Airport?
Being met inside the arrivals hall by a driver holding your name, who takes your luggage and walks you to a vehicle whose price was fixed before you flew.
Is meet and greet included in a transfer?
Yes. At Zurich it is part of the private transfer rather than a separate purchase — every booking includes the driver waiting inside the hall with a name board.
What happens if my flight is delayed?
Nothing, provided you gave the flight number. The inbound aircraft is tracked and the meeting time moves with it, without a waiting charge.
How is this different from taking a taxi?
A taxi is met outside at the rank, on the meter, with your own luggage. Meet and greet is inside the hall, at a price agreed in advance, with the bags carried and the flight tracked.
Can you meet an elderly relative or a child travelling alone?
Yes, and it is one of the more common reasons for booking it. Tell us at the time so the driver knows who to expect and what is needed.
Is this the same as the airport’s assistance service?
No. Assistance for reduced mobility is provided free by the airport and requested through your airline, covering the journey from the aircraft. Meet and greet is a private service that begins where that one ends.